Cancellation

Transfer Services

For transfer services, cancellation is free of charge if there is more than one hour left before the agreed pickup time. If there is one hour or less before the agreed pickup time, the total price must be paid. A cancellation can be done by email or phone.

Hourly Bookings

For hourly bookings, cancellation is free of charge if there are more than 12 hours left before the agreed pickup time. If there are 12 hours or less before the agreed pickup time, the total price must be paid. A cancellation can only be done by email or phone.