Privacy Policy

KlassChauffeur is committed to securing and respecting your privacy. We will treat all your personal information as confidential and never disclose it to third parties. We will only use it per our Privacy Policy.

  • At the point when you make the payment via a payment link, the payment system will request that you input your details to identify you and confirm the transaction. These details can include your debit/credit card details and other personal information.


  • We confirm that the payment information will not be held by KlassChauffeur but securely encrypted onto our third-party payment system.
  • KlassChauffeur is registered at Information Commissioner’s Office and has KlassChauffeur designated Data Protection Officer.

Nothing included in these Ts & Cs can affect the client’s statutory rights.

How Do We Collect Information From You?

We obtain information about you only when you agree that we can contact you by registering when signing up to our services.

What Information Do We Collect & How Is It Used?

We collect personal information, including but not limited to, your name, contact details, and payment information. Additionally, the app may gather location data for the purpose of providing transportation services.

Your data facilitates and enhances your travel experience, covering booking rides, processing payments, and offering personalized services. Location data is used for trip coordination and service enhancement.

Sensitive Data

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.

Children’s Information

Our services are not directed to children under 16. If you learn that a child under 16 has provided us with personal information without consent, please contact us.

Third Parties

We will not sell or rent your information to third parties.

Controlling Your Information

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights,
please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).

Requesting A Copy Of Your Information

You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel)
containing the personal data we hold on record about you.

Updating Or Correcting Your Information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date,
please contact us so we may correct our records.

Deleting Your Informations

You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example,
if we need to use that data to fullfil our contractual or legal obligations), your personal data will be deleted on request.

Use Of ‘Cookies’

Like many other websites, KlassChauffeur uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

The following list outlines what we use cookies for:

Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular.

This helps to ensure that our website is responding to your needs in the best way possible.

By using and browsing KlassChauffeur website, you consent to cookies being used in accordance with this policy.

If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the
‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.


KlassChauffeur takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure,
we have put in place suitable controls including physical, electronic and managerial procedures to safeguard and secure the information we collect.

Data Breaches

Where appropriate,KlassChauffeur will promptly notify you of any unauthorised access to your personal information.

Third-Party Sharing

Information may be shared with third parties only for essential services such as payment processing and providing requested transportation. We do not sell or share personal information for marketing.

User Control

Maintain control over your data. Access, correct, or delete personal information through the app settings. For assistance, contact us at:

Address: 6 South Bank Lodge, South Bank, Surbiton, England, KT6 6DA
Phone: 0203 489 9466, 07572 423 928


Updates to Privacy Policy: Stay informed; our privacy policy may be updated to reflect changes in technology or regulations. Users will be notified of significant changes.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at the provided address, phone number, email, or visit our website.

Address: 6 South Bank Lodge, South Bank, Surbiton, England, KT6 6DA
Phone: 0203 489 9466, 07572 423 928