TERMS AND CONDITIONS

Purchases Of Services

By making an booking on our website you agree that you are legally capable of entering into binding contracts.

‘By making an booking through our website you agree that you are at least 18 years old.

Once the booking was been accepted and the service been confirmed we will notify you by e-mail or text message.

We will cancel the booking ordered by you on the following circumstances:

If you fail to pay for the agreed amount for the service prior commencing.

Any card details submitted for payment are found not to be valid or cease to be valid.

Cancellation of orders made howsoever caused shall be without prejudice to any rights or liabilities accrued at the date of cancellation.

Payments

Credit card payments are subject to a 3% surcharge.

Events car hire payments will be taken 5 days prior to the event.

Your booking may be subject to additional waiting time after the 60 minutes free on all Airport Pickups. And 10 minutes for any other pick-up.

The charge on your credit card statement will be shown as KLASSCHAUFFEUR.

Prices for the Services are as set on the Website and in the price payable for the specific service ordered will be sent by e-mail to you when the order is confirmed.

Your payment will be processed by a secure connection at the time you place your booking.

Payment is required by debit/credit card prior the services.

We will send electronic invoices.

Cancellation / Refund Policy

If the services is cancelled by the customer within 24 hours from the start of the period of hire, then the Client will not be charged.

For any event more then 3 days we need 48 hours notice for cancelation and refund.

If a booking is cancelled by the Client within 12 hours from the start of the period of hire, 50% of all monies paid will be non-refundable.

Any cancellation up to 6 hours will be charge at 100% price.

If the Client does not appear at the time / place designated as the pickup point, all monies paid will be non-refundable.

KLASSChauffeur request a minimum 3 hours notice for any online bookings.

If you would like to book a car with less than 3 hours please call us.

We will make every effort to ensure that the service is provided on time.

By providing your phone / e-mail address, you permit KLLASChauffeur to contact you.

Customers are responsible for any damage they cause to the interior / exterior of the car.

We provide subcontracted vehicles occasionally.

All the vehicles and subcontracted vehicles are fully insured for passenger and third-party claims.

We reserve the right to change the chauffeur at any time if necessary.

Security

Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock.

We aproud of our high standards of customer service.

If we fail in meeting these standards, please do not hesitate to contact us at any time via e-mail or telephone.

Our secure server software encrypts all your payment card details.

The process scrambles all the information, allowing no unauthorized third party to intercept the data.

Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock. next to the payment details in the relevant area of the Website.

Complaints Procedure

We aproud of our high standards of customer service.

If we fail in meeting these standards, please do not hesitate to contact us at any time by mail or phone.

Intellectual Property

All website, design, text, and graphics belong to us.

All copyright reserved