Privacy Policy

Last updated: January 2025

1. Introduction

Klass Chauffeur Ltd ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following information:

• Name and contact details (phone number, email address)
• Booking details (pick-up/drop-off locations, dates, times)
• Payment information (processed securely through our payment provider)
• Flight details (for airport transfer monitoring)
• Corporate account information

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your bookings
• Communicate with you about your journeys
• Monitor flights for airport transfers
• Send booking confirmations and receipts
• Manage corporate accounts and invoicing
• Improve our services

4. Data Protection

We implement appropriate security measures to protect your personal information. All data is stored securely and accessed only by authorised personnel. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5. Data Sharing

We do not sell or share your personal information with third parties except where necessary to fulfil our service (e.g., sharing pick-up details with your assigned chauffeur) or where required by law.

6. Cookies

Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

8. Contact Us

For any privacy-related queries, please contact us at:

Email: office@klasschauffeur.co.uk
Phone: +44 20 3488 9466